September 2025, I’ll celebrate 16 years working at TUI, starting in customer-facing roles and progressing into leadership, driven by my passion to support others and create environments where everyone feels valued. My passion for people always stemmed from a desire to ensure others don’t experience the exclusion I’ve faced throughout from childhood to adulthood, my lived experience fuelled a deep commitment to inclusion. In 2021, I graduated from the WiHTL Ethnic Future Leaders programme, which was a catalyst in my DEI journey. I went on to co-found TUI’s Caribbean & African Network to create space, community, visibility and allyship for underrepresented voices.
I then applied for the Level 7 Senior People Professional Apprenticeship with an MSc in HR Management and, around the same time, the new Wellbeing & Inclusion Lead role was advertised. In September 2022, I was blessed to secure a place on a Level 7 Senior People Professional Apprenticeship (MSc HR Management) at the University of Exeter as well as becoming TUI’s first Wellbeing & Inclusion Lead – a role I started in December 2022 and shaped from the ground up. In just over two years, I’ve led transformative change embedding DEI across the business: from launching our DEI data approach, setting representation targets, and driving colleague self-disclosure, to supporting inclusive policies, DEI training, championing our employee network groups (ENGs), building an ENG framework, leading two networks and supporting eleven, data campaigns, community initiatives, and senior leader accountability. I created a DEI Ambassador Forum and spearheaded campaigns around neurodiversity, Black history Month, and diverse reverse mentoring.
I was proud to be named Apprentice of the Year 2024 and shortlisted as a Level 7 finalist in the 2025 CIPD People Management Awards, both recognising my DEI impact during my apprenticeship. I strive every day to make workplaces more equitable, not just for now, but for the future my children and others deserve.
What I’ve achieved is deeply personal. Amid unimaginable challenges since starting in this role —caring for my mum who suddenly was diagnosed with a rare illness, grieving the sudden loss of my niece from another rare illness and then 3 months later my best friends daughter died from a brain tumour, my 4-year-old son was hospitalised with meningitis diagnosis, and my own more recent combined ADHD diagnosis—I still completed my degree with distinction, successfully launched and embedded DEI in a new role and made history at TUI. As a proud mum of three, I’ve held it all together with resilience, purpose, and passion.
