2026 Shortlisted nominee
Outstanding Diversity Network Award
HAND, giffgaff’s Home of Accessibility and NeuroDiversity, is a fast‑growing affinity group transforming culture, product design and organisational thinking around disability and neurodiversity. Launched in March 2025, HAND has scaled from zero to 108 active members, engaging over a third of the workforce and shifting accessibility from an afterthought to a core commercial priority. Through safe community spaces, neuro‑inclusive working practices, cross‑network collaboration and initiatives such as Body Doubling sessions and Accessibility Culture Day, HAND has built trust, belonging and confidence across the business. Its influence extends into product development through rigorous accessibility audits, direct collaboration with tech teams and recurring leadership engagement. HAND also connects giffgaff to the wider tech ecosystem through member insight sessions, external speaking and its Inclusion Toolkit. In just 16 months, HAND has become a powerful, strategic voice making accessibility and neuro‑inclusion the default.

