2024 Shortlisted Nominee
D&I Tech Initiative Award
Proto’s innovative multilingual chatbot is transforming communication by breaking down language barriers in emerging markets. Supporting over 100 local languages, Proto has scaled consumer protection and government services in countries like the Philippines and Rwanda. This initiative extends beyond conventional English-focused AI, leveraging advanced algorithms to handle mixed languages and switch languages mid-conversation. Founded in 2018 at National Taiwan University, Proto addresses the gap in tech for native speakers, enhancing chatbot performance and inclusivity. Its AICX platform has improved access to services and streamlined processes for financial institutions and government bodies across various regions. Proto’s commitment to diversity through technology exemplifies its mission to foster inclusive communication, making it a strong contender for the D&I Tech Initiative of the Year Award.
